Frequently Asked Questions
Everything you need to know about your BAMI shopping experience.
What is the average shipping time for my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on the destination.
How do I process a return or exchange?
We offer a 30-day return policy. Items must be unworn, with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How can I ensure I select the right size?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options via Klarna.
Where are BAMI garments manufactured?
We partner with ethical factories in Italy and Portugal that prioritize sustainable production methods and fair labor practices for all employees.
Can I track my order once it has shipped?
Yes, as soon as your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your delivery status.